SIDELY ("SIDELY") is a société par actions simplifiée (simplified joint stock company) with capital of 14,441 Euros, registered in the Paris Trade and Companies Register under number 878 468 941, with its registered office at 10, rue Euryale Dehaynin 75019 Paris.
SIDELY's business is the development and operation of a SaaS software solution for measuring, managing and steering the sales activity of its sales forces using a mobile, implementation-free CRM (the "Solution"). The user accesses the Solution via a SaaS platform accessible at https://app.sidely.app
(the "Platform") and the "SIDELY" mobile application (the "Application").
These general conditions of use (the "GCU") are entered into between SIDELY and the customer (the "Customer") (each a "Party" and together the "Parties") by means of the online subscription process. Their purpose is to govern the conditions of subscription and use of the Solution by the Customer and its Users.
The Customer acknowledges that he has verified the suitability of the Solution for his needs and that he has received all necessary information and advice prior to subscribing to the Subscription.
Chacun des termes mentionnés ci-dessous dans les CGU aura la signification suivante :
Abonnement : l’abonnement souscrit par le Client permettant à ses Managers et Collaborateurs d’accéder à l’ensemble des services et fonctionnalités de la Solution au moyen de la Plateforme et de l’Application. L’Abonnement ne comprend pas les Frais d’Intégration et les Frais de service additionnels.
API (Application Programming Interface) : l’interface de programmation permettant au Client d’interconnecter la Solution à des outils tiers (application web ou de bureau) sous sa seule responsabilité.
Application : l’application mobile éditée par SIDELY et disponible en ligne et hors ligne permettant aux Managers et Collaborateurs du Client d’accéder à la Solution et à tout ou partie des Fonctionnalités en fonction de leur qualité.
Bon de Commande : le document conclu entre SIDELY et le Client décrivant les conditions particulières de son Abonnement.
Client : la personne morale souscrivant l’Abonnement à la Solution.
Collaborateurs : les utilisateurs de la Solution, de l’Application et de la Plateforme utilisant celles-ci sous la responsabilité des Managers et du Client.
Compte Manager : le compte du Client géré par son Manager lui permettant d’accéder à la Solution au moyen de la Plateforme et/ou de l’Application et d’utiliser les Fonctionnalités Managers.
Compte Collaborateur : le compte personnel du Collaborateur lui permettant d’accéder à la Solution au moyen de la Plateforme et/ou de l’Application et d’utiliser les Fonctionnalités Collaborateurs.
Compte Utilisateur : ensemble les Comptes Manageur et Collaborateur.
Conditions Générales d'utilisation ou CGU : les présentes conditions générales d'utilisation ayant pour objet de définir les conditions de souscription de l’Abonnement et d’utilisation de la Solution par le Client et ses Managers, y compris leur préambule, leurs annexes, et tout autre document auquel les présentes conditions renvoient ainsi que tout amendement, substitution, extension ou renouvellement de ces dernières.
Conditions Générales d’Utilisation ou CGU : les conditions générales d’utilisation ayant pour objet de définir les conditions d’utilisation de la Solution et des Fonctionnalités Collaborateurs par les Collaborateurs, y compris leur préambule, leurs annexes, et tout autre document auquel les conditions générales renvoient ainsi que tout amendement, substitution, extension ou renouvellement de ces dernières.
Documents Contractuels ou Documentation contractuelle : les Conditions Générales d'utilisation, y compris leur préambule et leurs annexes, le Bon de Commande et tout autre document auquel les conditions générales renvoient et tout autre document incorporé contractuellement par l’accord des Parties.
Données : ensemble les Données Personnelles et Commerciales.
Données Personnelles : les données à caractère personnelles des Managers, les Collaborateurs et/ou des tiers transmises sur la Plateforme et l’Application dans le cadre de l’utilisation de la Solution.
Données Commerciales : tous documents, données et informations de quelque nature, forme et support que ce soit, que ce soit de nature commerciale, marketing, promotionnelle, publicitaire, financière, administrative, juridique, technique, scientifique, savoir-faire, secrets de fabrique ou secrets commerciaux importés sur la Plateforme par un Utilisateur et relative au Client et/ou à ses distributeurs et/ou fournisseurs et/ou clients et/ou prospects et/ou contacts et/ou tiers.
Fonctionnalités : ensemble les Fonctionnalités Collaborateurs et Managers.
Fonctionnalités Additionnelles : les fonctionnalités spécifiques non-prévues dans l’Abonnement et précisées par les Parties au Bon de Commande.
Fonctionnalités Collaborateurs : les fonctionnalités de la Solution accessibles aux Collaborateurs du Client décrites à l’annexe 1 « description des Fonctionnalités de la Solution ».
Fonctionnalités Managers : les fonctionnalités de la Solution accessibles aux Managers du Client décrites à l’Annexe 1 « description des Fonctionnalités de la Solution ».
Manager : le Manager du Client chargé de la gestion des accès à la Solution et à ses Fonctionnalités par les Collaborateurs et de leur suivi.
Niveaux de Services : les niveaux de service de la Solution décrits à l’Annexe 2 « Niveau de Services ».
Parties : ensemble SIDELY et le Client.
Plan : le niveau de prestation associé à l’Abonnement.
Plateforme : la plateforme développée et exploitée par SIDELY, accessible à l’adresse : https://app.sidely.app
permettant aux Managers et Collaborateurs du Client d’accéder à la Solution et à tout ou partie des Fonctionnalités en fonction de leur qualité.
Politiques de Confidentialité des Données : les politiques de confidentialité des traitements de données des Managers et Collaborateurs mises à leur disposition sur la Plateforme et l’Application.
Site : le site de présentation de la Solution, de la Plateforme, de l’Application et des Services accessible à l’adresse suivante : https://www.go-sidely.com/.
Solution : la Solution SaaS éditée par SIDELY permettant de mesurer, gérer et piloter l’activité commerciale de ses forces de vente grâce à un CRM mobile et sans implémentation.
Utilisateur(s) : ensemble ou séparément les Managers et les Collaborateurs , ayant, en fonction de leur qualité, un accès plus ou moins restreint à la Solution et à ses Fonctionnalités.
Access to and use of the Solution via the Platform and/or the Application by the Customer and its Users under its responsibility, is governed by the following Contractual Documents in descending order of priority:
- the Purchase Order, including any amendments specifying the price, the duration of the Subscription and any other specification agreed between the Parties;
- the General Terms and Conditions of Use, including their preamble, annexes and any other document to which the GCU refers;
- the Data Confidentiality Policies. The Contractual Documentation expresses the entire agreement of the Parties and cancels and replaces any prior agreement, letter, offer or other written or oral document having the same object.
In the event of invalidity of one or more stipulations, of one or more of the Contractual Documents, by virtue of a law, a regulation or pursuant to a final decision of a competent court, this will have no consequence on the validity and effectiveness of the other stipulations of the said Contractual Document and of the other Contractual Documents.
Subscription takes the form of acceptance of the General Terms and Conditions of Use and the Order Form by the Customer, which is automatically generated following the Customer's choice of Subscription and payment of the corresponding price, in accordance with the terms of payment agreed between the Parties to the Order Form.
For the Customer, this acceptance will consist in checking the acceptance box provided for this purpose. Ticking this box will be deemed to have the same value as a handwritten signature by the Customer. It may also be made by electronic signature.
This acceptance must be full and complete. Any conditional acceptance is considered null and void. Any Customer who does not agree to be bound by the General Terms and Conditions of Use must not use the Solution and the Functionalities.
The Customer has no right of withdrawal insofar as he/she is a professional and access to the Solution begins upon acceptance.
4.1. Subscription price. The applicable Subscription price is that shown on the Site on the Subscription subscription date. It is indicated on the Order Form and depends on the subscription formula chosen by the Customer (number of Users and Plan). It may fluctuate in the event of Additional Functionalities included in the Purchase Order. The price is quoted in euros and excludes VAT. It will be increased by VAT at the current rate.
The price may be modified during the term of the Subscription following a request by the Customer to add functionality, to upgrade the plan, to increase the number of users, or for integration costs. In this respect, the Customer acknowledges that such requests, in order to be accepted by SIDELY, must necessarily increase the capacities of the Solution and not vice versa. SIDELY also reserves the right to modify the Subscription price at any time. Price modifications will be applicable to the Customer whose Subscription is in progress, in compliance with the provisions of article 12.1 of these GCU.
4.2. Integration fees. Charges for integrating the Solution and Platform on the Customer's APIs may also apply, in addition to the Subscription price. Where applicable, these fees are indicated on the Order Form.
4.3. Service fees. Fees for services such as the installation of Sidely may also apply, in addition to the Subscription price. Where applicable, these charges are indicated on the Order Form.
4.4. Payment terms. Payment terms for Subscriptions, Integration Fees and Service Fees are specified in the Purchase Order. Invoices are issued solely by electronic means and are available on the Customer's Manager Account.
The Customer warrants that he/she has the necessary funds and authorizations to use the chosen method of payment. The Customer undertakes to maintain active the means of payment associated with his account, in particular in the case of direct debit, and to inform SIDELY sufficiently in advance of any change of bank details to enable it to take account of the modifications and to continue the direct debits.
Any incident, default or delay in the payment of an invoice on its due date will automatically entail the application of late payment penalties, from the day following the due date, corresponding to the interest rate applied by the European Central Bank to its most recent refinancing operation, increased by 10 percentage points, as well as the application of a fixed indemnity for collection costs in the amount of forty (40) euros, without prejudice to additional compensation, if the collection costs incurred exceed the amount of this fixed indemnity.
In the event of repeated and prolonged late payment of invoices, SIDELY reserves the right to suspend Users' access to the Solution, the Platform and the Application until the situation has been regularized.
In the event of late payment of more than thirty (30) days, noted by SIDELY within the framework of a monthly payment, SIDELY reserves the right to require payment of the remaining amount of the Subscription within five (5) days of notification, under penalty of termination of the Subscription.
In any event, any dispute concerning an invoice must be expressed in a letter or e-mail sent with acknowledgement of receipt within fifteen (15) days of the invoice date. In the absence of such a letter or e-mail, the Customer will be deemed to have accepted the invoice.
5.1. Account creation. The creation of User Accounts is subject to the prior transmission of the following information to SIDELY:
The name of the company; .
The first and last name of the natural person designated by the Customer as manager; .
A billing address; .
A valid e-mail address; .
A telephone number; .
The country in which the company is based; .
A Kbis or any other document identifying the Customer may be requested.
The Customer undertakes to provide accurate information and to inform SIDELY of any change in the information provided when creating User Accounts, including any change in the identity of the designated manager.
5.2. Features included in the Subscription. The functionalities of the Solution are described in Appendix 1 "Description of Functionalities" and on the Site.
5.3. Additional Features. The Parties may provide for Additional Features, which will be stipulated in the Purchase Order and may modify the Subscription price.
6.1. Obligations and responsibilities. The Customer is primarily responsible for the proper payment of the Subscription.
The Customer is also responsible for the Use of the Solution by the Users, and undertakes to ensure that they use the Solution exclusively for their own purposes, and that they do not allow any third party to use the Solution in their place or on their behalf, unless they assume full responsibility and are liable for any misuse, non-conforming or illicit use by any other person, and in particular for any infringement of the laws and regulations in force.
The Customer also undertakes to cooperate actively with SIDELY and to inform SIDELY of any difficulties relating to the use of the Solution.
The Customer is also solely responsible to SIDELY for the use, including exploitation, import and export as well as potential alteration of the Commercial Data by himself, his Collaborators and/or Managers, exported on the Application and/or the Platform. In this respect, the Customer acknowledges that SIDELY will never interfere in the commercial relations between the Customer, its Users and the distributors and/or suppliers and/or customers and/or prospects and/or contacts and/or third parties, whose Commercial Data is exported on the Application and/or the Platform. SIDELY cannot be held liable in the event of a dispute between the Customer, its Users and an entity whose Commercial Data is exported on the Application and/or Platform.
In addition, the Customer is solely responsible for exporting and backing up the Data before the final closure of the Managers and Collaborators Accounts, and waives, in this respect, to seek SIDELY's liability in the event of loss or damage to this Data at the time of export and backup. The Customer further acknowledges that SIDELY shall not be held liable in the event of incompatibility or non-functionality of third-party applications, solutions and APIs connected to the Solution.
6.2. Warranties. The Customer guarantees that the Manager in charge of his Manager Account has the necessary authorizations to use it.
The Customer also guarantees against any misuse, non-compliant or illicit use, which may be made of the Solution, the Platform and/or the Application, in particular against infringements of the laws and regulations in force. The Customer hereby acknowledges that he/she is solely responsible for implementing all procedures intended to prevent or remedy the commission of such acts. As such, the Customer agrees to hold SIDELY harmless from any and all damages, losses, liabilities, settlements and expenses (including, but not limited to, costs and attorneys' fees) in connection with any claim or action arising from any alleged breach of the foregoing.
The Customer acknowledges that it is responsible for obtaining and maintaining the equipment and services necessary for its Users to connect to, access or otherwise use the Solution via the Platform and/or the Application, including, without limitation, modems, hardware, servers, software, operating systems, networks, web servers, telephones, tablets and the like (collectively, the "Equipment").
The Customer also acknowledges that it is responsible for maintaining the security of the Equipment, the Accounts and its identifiers, as well as for all uses of the Accounts or the Equipment with or without the knowledge or consent of the latter by Users and/or third parties.
7.1. Obligations. SIDELY s’engage à exécuter ses obligations avec diligence et selon les règles de l’art, étant précisé qu’il pèse sur elle une obligation de moyens, à l’exclusion de toute obligation de résultat, ce que le Client reconnaît et accepte expressément.
SIDELY s’engage à ne jamais utiliser les Données transmises sur la Plateforme et/ou l’Application à d’autres fins que celles de la fourniture de la Solution et de ses Fonctionnalités, ni à les communiquer à des tiers, autres que ceux expressément autorisés par le Client et/ou ses Utilisateurs, en ce compris les sous-traitants de SIDELY.
7.2. Garanties. SIDELY fournit la Solution, la Plateforme et l’Application « en l’état ». Sauf disposition contraire expressément stipulée au Bon de Commande, SIDELY ne garantit pas que (i) la Solution, la Plateforme et/ou l’Application conviendront à l’usage ou aux objectifs particuliers du Client et de ses Utilisateurs ; (ii) la Solution, la Plateforme et l’Application seront exempts de tout virus et/ou que SIDELY interviendra ou remédiera à d’éventuels virus ; (iii) la Solution, la Plateforme et l’Application fonctionneront sans interruption, pannes, bogues ni erreur ; (iv) le service d’assistance technique permettra de résoudre tous les problèmes techniques rencontrés et/ou interviendra dans des délais déterminés ; (v) l’environnement, les équipements ou les moyens techniques et informatiques des Utilisateurs seront compatibles ou conformes pour leur permettre la connexion et l’utilisation de la Solution, de la Plateforme et de l’Application.
SIDELY maintiendra accessible au Client et à ses Utilisateurs, la Solution, la Plateforme et l’Application conformément à ses Niveaux de Service décrits en Annexe 2 des présentes.
7.3. Exclusion de responsabilité. SIDELY ne sera pas responsable : (i) en cas d’insatisfaction du Client et de ses Utilisateurs de la Solution, de la Plateforme et/ou de l’Application et/ou de la base de données des distributeurs mise à sa disposition par SIDELY (la « Base de Données Distributeur »); (ii) en cas de non-amélioration des performances des Collaborateurs consécutivement à l’utilisation de la Solution ; (iii) en cas de perte, vol, divulgation ou utilisation non-autorisée, illicite ou impropre des identifiants d’un Utilisateur; (iv) en cas de transmission par un Utilisateur de Données et d’informations inexactes, erronées ou non mises à jour concernant en particulier les distributeurs et/ou fournisseurs et/ou clients et/ou prospects et/ou contacts et/ou tiers ; (v) en cas de non-mise à jour de la Base de Données Distributeur à la date de consultation de l’Utilisateur (vi) en cas de pertes, contamination, destruction ou altération de Données Commerciales transmises par l’Utilisateur survenant au cours ou consécutivement à la connexion ou l’utilisation de la Solution par l’intermédiaire de la Plateforme et/ou de l’Application ; (vii) en cas de défaillance, dysfonctionnement, mauvaise utilisation d’internet ou de l’environnement, des équipements ou des moyens techniques ou informatiques d’un Utilisateur ; (viii) en cas d’utilisation non-autorisée, illicite, impropre (notamment pour effectuer des opérations de tracking), probatoire de la Solution, de la Plateforme et/ou de l’Application par un Utilisateur et/ou le Client; (ix) en cas de violation par un Utilisateur de l’une quelconque de ses obligations au titre des CGU ; (x) en cas de manquement par SIDELY à ses obligations au titre des présentes du fait de l’Utilisateur et/ou d’un tiers ; (xi) en cas de manquement par SIDELY à ses obligations au titre des présentes du fait d’un cas de force majeure tel que reconnus par la loi et la jurisprudence française ; (xii) de la gestion par les Utilisateurs des relations avec les distributeurs et/ou fournisseurs et/ou clients et/ou prospects et/ou contacts et/ou tiers; (xiii) en cas de dommage causé à l’Utilisateur du fait d’un autre Utilisateur ; (xiv) en cas de litige entre Utilisateurs ; (xv) des dommages indirects ou imprévisibles subi par le Client, en ce compris pertes commerciales, perte d’exploitation, pertes de revenus, pertes de profits, perte de produits, pertes de bénéfices, pertes de chiffre d’affaires, pertes de contrats, pertes de clientèles, perte de chance, perte d’économies anticipées, manque à gagner, atteinte à l’image ou à la réputation ou préjudice moral.
7.4. Limitation de responsabilité. Le Client reconnaît et accepte que si SIDELY était reconnu responsable au titre d’un dommage direct, prévisible, et avéré du fait d’un manquement de sa part à ses obligations au titre des présentes CGU, par une décision de justice devenue définitive ou exécutoire, sa responsabilité sera limitée au montant des douze derniers mois d’Abonnement.
Les Parties reconnaissent que le présent article reflète la répartition des risques entre elles et qu’il ne contredit pas l'équilibre économique souhaité par les elles ainsi que la portée des obligations de SIDELY à l’égard du Client et de ses Utilisateurs.
Les Parties conviennent que le présent article continuera de s'appliquer suivant la fin des présentes CGU, pour quelque cause que ce soit.
8.1. Intellectual property of SIDELY. The Solution, the Platform, the Application, the Distributor Database and each of the elements of which they are composed, whether visual or sound, including trademarks, names, logos, texts, visuals, images, photographs, music, videos, drawings, models, software, databases, etc. present, published or made available on the Platform and/or the Application are the exclusive property of SIDELY.
8.2. Right of use. SIDELY grants the Customer a right to use the Solution, the Platform and the Application for a number of Users determined in the Order Form and varying according to the type of Subscription subscribed to in its existing version at the date of the GCU and in any future versions. This right of use includes the right to use, access, connect and associate one's Equipment with the Solution, the Platform and the Application, on a personal, non-transferable, non-transmissible and non-exclusive basis, for the duration of these GCU and under the conditions set out in these GCU. This right also includes the right to consult the Distributor Database exclusively and solely in connection with the use of the Solution, Platform and Application. This license is granted for the sole purpose of use of the Solution, Platform and Application by its Users.
Any other use of the Solution, Platform and Application and its elements is strictly forbidden.
In particular, but not exclusively, the Customer may not: (i) reproducing, representing or adapting all or part of the Solution, the Platform and the Application; (ii) adapting or creating products, services or works derived from all or part of the Solution, the Platform and the Application; (iii) marketing, selling, renting, lending or exchanging all or part of the Solution, the Platform and the Application; (iv) extracting all or part of the Solution, the Platform and the Application; (v) disassemble, decompile, reverse engineer or discover the software source code of all or part of the Solution, the Platform and the Application; (vi) remove notices relating to intellectual and industrial property rights on the Solution, the Platform and the Application; (vii) undermine the operation or security of the Solution, the Platform and the Application, in particular but not exclusively through the use of viruses or malicious software. The Customer shall also act as guarantor for its Users.
More generally, the Customer shall refrain from using the Solution, the Platform and the Application and their elements; (i) in a manner that infringes the intellectual and industrial property rights of SIDELY, of other customers of the Solution and the Platform or of any third party; (ii) in a manner that infringes the rights and interests of SIDELY, other customers of the Solution or any third party; (iii) in a manner that is contrary to the laws and regulations in force, to public order or to accepted standards of behaviour;
(iv) in any manner or for any purpose other than those provided for in these GCU.
The Customer acknowledges and accepts that he/she will be solely responsible for any violation of applicable regulations in this respect. The Customer indemnifies SIDELY against any claim, demand or action of any nature in this respect.
8.3. Customer's Intellectual Property. For the exclusive purpose of ensuring the proper functioning of the Solution, the Platform and the Application and their functionalities within the framework of the Subscription taken out by the Customer, the Customer grants SIDELY, free of charge, non-exclusive and transferable, for the whole world and for the duration of the Subscription, the right to use the Customer's database including the Commercial Data integrated into the Solution. .
9.1. Commercial Data. The Customer, through the intermediary of Users, is led to communicate, directly or indirectly, Commercial Data which is confidential information ("Confidential Information").
SIDELY undertakes to ensure that Confidential Information : (i) is kept strictly confidential; (ii) is protected under the same conditions as its own Confidential Information; (iii) is not used, copied or retained, directly or indirectly, in whole or in part, for any purpose other than the conclusion or performance of the General Terms of Use;
(iv) are not disclosed or likely to be disclosed, directly or indirectly, in whole or in part, to any third party, other than the Customer's Managers and Collaborators and subcontractors having knowledge thereof, for any purpose other than the conclusion or execution of the General Conditions of Use, provided that they are aware of their confidential nature and that they are bound by the same obligations of confidentiality, if necessary by having them sign an undertaking in the same terms as those provided for in the General Conditions of Use.
This obligation of confidentiality does not extend to information: (i) which was already known to SIDELY prior to any communication by the Customer; (ii) which is already known to the public or which would become so in a lawful manner and without breach of an obligation of confidentiality; (iii) which would be disclosed without breach of an obligation of confidentiality; (iv) the disclosure of which would be required by judicial or administrative authorities, in application of laws or regulations; (v) the disclosure of which would be necessary in order to establish proof of rights and obligations resulting from the General Terms of Use; (vi) the disclosure of which is authorized by the General Terms of Use or previously in writing by the Parties.
This obligation of confidentiality applies for the duration of the General Terms of Use and for a period of five (5) years following the termination thereof for any reason whatsoever.
9.2. Personal Data. Please note that the purpose of the Solution is not to collect Personal Data. Only Users' Personal Data is collected as part of their use of the Solution. This Data is processed in accordance with applicable data protection regulations and SIDELY's privacy policy, which is accessible on the Application and Platform.
Personal Data of employees, distributors, suppliers, customers, prospects and/or third parties may nevertheless be collected by the Solution as part of the use of certain functionalities (i.e. prospecting). In such cases, SIDELY will act as a subcontractor for the Customer, who will take all necessary steps to control such processing by entering into a data subcontracting agreement with SIDELY.
10.1. Trial period. Prior to any subscription to the Subscription, SIDELY offers the Customer the possibility of verifying the conformity of the Solution to his needs, by granting him a free trial period of fifteen days.
10.2. Subscription duration and term. The Subscription is taken out for a period of [twelve months] (the "Initial Period") tacitly renewable by the Parties on each anniversary date for the same period (the "Renewal Period") unless one of the Parties denounces it within the preceding month by registered letter with acknowledgement of receipt. It terminates at the end of the Initial Period, the Renewal Period or due to default by either Party under the conditions specified in article 10.3 hereof.
10.3 Termination for default. In the event of default by one of the Parties, the other Party may terminate the Subscription, ipso jure, without recourse to the courts, and at any time, subject to thirty (30) days' notice of having to resolve such default remaining unsuccessful, by sending a registered letter with acknowledgement of receipt. Any delay in payment of more than thirty (30) days or failure by the Customer to meet its obligations under the GCU shall be deemed a default within the meaning of these terms and conditions.
SIDELY also reserves the right to suspend or remove the access of the Customer and its Users to the Platform, the Application and the Solution and its Functionalities, pending resolution of the dispute.
10.4. Termination for other reasons. SIDELY also reserves the right to terminate the present contract by operation of law if the Customer is the subject of liquidation proceedings or any other insolvency proceedings, receivership, receivership, cessation of payments or risk of cessation of payments or irreconcilable disputes.
10.5. Effects of termination. Termination of the Subscription, for any reason whatsoever, by either of the Parties, shall entail, as of the effective date of said termination: (i) deletion of all User Accounts within 90 days of the date of termination/term of the Subscription; (iii) payment of all invoices and all sums outstanding as of the effective date of termination/term of the Subscription, within one (1) week thereof.
10.6 Return of Data. The Customer may, within ninety (90) days of the date of termination/termination of the Subscription, for whatever reason: (i) make a request to SIDELY for access to the User Accounts enabling it, as from the validation of this request, to consult and export the Data in a structured format, commonly used and readable by any terminal (CSV) or; (ii) ask SIDELY to return the Data to it in a structured format, commonly used and readable by any terminal.
The Customer acknowledges that this request will be the subject of an independent estimate, which must be validated beforehand.
Where applicable, SIDELY may archive the Data for the duration of the legal prescription and other applicable regulations.
10.7 Survival. Termination of this Agreement, for any reason whatsoever, shall be without prejudice to any provisions of this Agreement intended to survive such termination. Nor shall it affect the rights, remedies or liabilities of either Party which shall survive termination hereof for any reason whatsoever.
11.1. Neither Party shall be liable for any failure or delay in the performance of its obligations under the GCU resulting from an event of force majeure, i.e. an unforeseeable and irresistible event beyond the reasonable control of that Party and preventing that Party from performing its obligations. Any war, pandemic, state of health emergency, partial or total strike, fire, flood, earthquake, volcanic eruption, severe weather, partial or total disruption of electronic or electrical communications networks, shall be considered a special case of force majeure hereunder.
11.2. If such a case of force majeure should occur, and should prevent one of the Parties from performing all or part of its obligations, or should be likely to affect the future performance of all or part of its obligations, this Party must inform the other Party without delay and take all necessary measures to minimize the effects as soon as possible.
11.3 If it appears that, despite the implementation of these measures, the performance of its obligations has become definitively impossible or must be postponed for a period of more than [one (1) month] from the date of notification of such force majeure, the Parties agree to enter into discussions with a view to modifying the terms of their commitments. Failing agreement, either Party may terminate the GCU, ipso jure, without recourse to the courts, subject to one (1) month's notice, by sending a registered letter with acknowledgement of receipt to the contact address of the other Party.
11.4 In any event, the Parties shall use their best efforts to resolve the practical consequences of such termination in an equitable manner having regard to the circumstances, and each Party shall bear the costs and expenses it has incurred since the occurrence of the event of force majeure until the end of the said event of force majeure or until the date of termination of the GCU.
12.1. Modifications and tariff revisions. SIDELY reserves the right to modify the GCU in particular to reflect changes in the Solution and its Functionalities, the
Platform and/or the Application of applicable legislative and regulatory provisions. These modifications will be indicated by any useful means, and in particular by the publication of an update notice with the date of the update on the GCU.
If the Customer does not accept the modifications to the GCU, he/she may not continue to use the Solution and its Functionalities, the Platform and the Application, and must cease all use thereof, without prejudice to compliance with the obligations that are intended to continue after cessation of such use.
Any Customer who uses the Solution and its Functionalities, the Platform and/or the Application after the entry into force of the modifications to the GCU is deemed to have accepted these modifications.
However, in the event that SIDELY modifies the tariffs in force to reflect the evolution of the Solution and its Functionalities, the Platform and/or the Application, it undertakes, in this case, to give the Customer prior notice by e-mail at least one (1) month before they come into force, so that the Customer can decide whether or not to continue subscribing to the Subscription under the new tariff conditions. If necessary, the Customer shall notify his refusal during this period by e-mail to the following address: support@sidely.fr or by registered mail with acknowledgement of receipt to the address of SIDELY's head office indicated on the Order Form. In the absence of termination of the present contract within this period of one (1) month, the tariff modification will be deemed accepted by the Customer and applicable.
In any case, any tariff modification will be applicable to the Customer when renewing his Subscription or for any new subscription, even without prior notification.
12.2. Autonomy of CGU stipulations. If any provision of these GTUs is invalid under any rule of law, statute or court decision, it shall be deemed unwritten, but this shall not invalidate the other provisions hereof.
12.3. Non-waiver of GCU stipulations. If one of the Parties does not claim the application of one of the stipulations herein, it shall not be considered to have waived the rights arising for it from this stipulation herein.
12.4 Assignment of the GCU. These GCU and the rights and obligations resulting therefrom may not be assigned, contributed or transferred for any reason whatsoever by either party without the express agreement of the other.
12.5. Notices between the Parties. The Parties acknowledge that postal mails, e-mails, SMS messages exchanged between them, or notifications made by SIDELY on the Application and/or the Platform, shall be deemed authentic between the Parties until proven otherwise.
12.6. Election of domicile of the Parties. The Parties elect domicile at the addresses indicated on the Order Form.
13.1. Applicable law. The General Terms and Conditions of Use are governed by French law.
13.2. Jurisdiction. Any dispute and/or difficulty in the interpretation or execution of the General Terms of Use shall fall within the exclusive jurisdiction of the Paris Court of Appeal.
