Frequently Asked Questions


Test period

What happens after the 15-day trial period?

At the end of the 15 days, you can continue to use Sidely by validating your plan. We can help you choose the most appropriate plan for your needs. If you are not satisfied, you do not have to do anything. You will not be billed or committed in any way.

What is my plan for the free trial?

For the trial period, you have access to the Pro plan giving you full access to our tools. If you have a structure that needs to try the Expert plan, contact us and we will accompany you.

Can I change my plan during the free trial?

You benefit from the most complete plan with no configuration required from the trial period.

Can my employees join the free trial?

Absolutely, you can use the tool as a team during the free trial to make sure it suits everyone. To do so, go to the team management from the web platform and add new users.

Is there an account especially for managers?

Yes, our software meets the needs of a sales department. You can share the roles and rights of your employees from your manager interface. It also allows you to manage other more operational aspects, such as editing objectives, or managing the activity of your teams.

How do I contact customer service?

Depending on your plan, you will have access to email support or telephone support. Our teams are available 24/7. Your success is our priority.

Cloud security

Data security

Is my data secure?

All your data is hosted on French servers that comply with international standards and French laws.

Are you in compliance with the GDPR?

We scrupulously comply with the regulations of the GDPR, this is one of our top priorities.

Even with geolocation?

You can enable or disable geolocation at any time. On the other hand, we do not store any geolocation data on our servers.

Are you ready to conquer the field?

Full access. No credit card required.

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