Sidely vs. C-agent
C•Agent is a French CRM solution specialized in managing multi-client and multi-brand assignments, with configurable forms and detailed field reporting.
Discover how Sidely compares to C-Agent on the features that really matter day-to-day.

General information
Nationality
French
French
Year founded
2002
2019
Available langages
French
French, English, Italian, German, Spanish
Data hosting
Not specified
France
Solution type
CRM SFA
CRM SFA
Target industries
Retail
Retail, Healthcare, Construction, Insurance, Banking, Agriculture, Energy.
Cost and Business Model
Estimated cost
From €70 per user per month
$59 or $99/month/user
Mandatory deployment cost
Additional cost for multi-device
Free trial
Not specified
Technical environment and accessibility
Environment
None
Android, iOS, Windows
Main access mode
On Premise
SaaS (mobile + web app)
Implementation time
Fast (1-2 months)
Fast (1-2 months)
Deployment effort
Moderate
Moderate
Works without internet
Synchronization
Manual, triggered by the user.
Automated real-time
Route planning and optimization
Route planification
Multi-outlet selection on map
Restriction/constraint based on point of sale characteristics
Auto-add visits to calendar
Editing a planned route
Route optimization
Optimized route (departure/arrival)
multi-day optimization
Overnight stay management
Automatic recalculation after modification
Not specified
Sales territory management
Sales territory management
Map visualization of territory management
Mapping and Visit Tracking
Map visualization
Planning with map (mobile/web)
Visit geolocation
Not specified
Visit timestamping
Not specified
Visit duration tracking
Not specified
Visit preparation assistance
Last visit statistics
Field Audits and Merchandising
Audit and information form
Scheduling next visit at end of audit
Auto-update of shelf share
Fixture and POS display tracking
Tracking of promotional operations and joint actions
Not specified
Competitor tracking
Picking management
Category tier management
Multi-brand management
Multi-category management
Scannable barcode
Field qualification
Reporting, Sales Plan, and Order Taking
Report management
Automatic sales plan generation
Order taking
Order form in PDF format
Not specified
Automatic emailing of order forms
Not specified
Documentation and Photos
Document library (EDM)
Photo gallery/library
Photo upload
Photo-visit link
Filtering photos by visit/audit
Reporting, Analytics, and BI
Analytics
Reports and dashboards
Custom report creation
BI Tools
Not native, external BI integrated
AI and automation
AI Tools
Field AI: report pre-filling, dictation, alerts, prioritization, route optimization
Integrations and ecosystem
Integration ecosystem
Not specified
Standard connectors (ERP, CRM, BI, Vusion), open API/webhooks
Google Calendar Synchronization
Not specified
Outlook synchronization
Navigation app integration
External datas and sell-out
Distributor panel data
Yes, as an add-on
Customer Support and Onboarding
Support
Support (unlimited), by phone or email.
Personalized support, dedicated Customer Success, chat, training.
